If you or a family member is faced with a complex health condition, Anthem case managers can help.
Case management teams include specially trained nurses and other licensed health care professionals who have the skills and experience necessary to provide compassionate assistance to people with medical or mental health needs. Anthem’s case managers are supported by the company’s nationwide staff of board-certified physicians and are experienced in both medicine and medical insurance.
Anthem case managers are trained to coordinate access to care (for example, at home, in the hospital or as an outpatient), explore service alternatives, monitor progress, assist with discharge planning arrangements and follow-up, and help ensure that health insurance benefits are used effectively.
Examples of Anthem case management programs include: