Page 20 - XPO 2020 Open Enrollment Guide

18 | Enrolling
HOW TO ENROLL
OPEN ENROLLMENT IS NOVEMBER 12–26, 2019
1 Review 2020 Benefit Updates THIS GUIDE: See page 5.
ONLINE: www.XPOBenefits.com.
2 Go Online or Call
ONLINE: Log in to https://myxpo.xpo.com and click on Your Benefits.
PHONE: You can also enroll by calling the XPO Benefit Center at 855.376.7276. A representative will be happy to help you.
3 Review Your Personal Information
Check to make sure your mobile phone number, email address and communication preferences are accurate.
4 Confirm Coverage for Your Dependents
Review your dependents’ coverage and eligibility guidelines, and update their personal information, including Social Security Numbers. Remember, if you are adding a dependent, you will be asked to verify dependent eligibility with documentation and provide the dependent’s Social Security Number. XPO routinely conducts random dependent verification audits. If you do not provide documentation within 60 days, your dependent(s) will be removed from coverage. It’s also your responsibility to remove dependents from coverage once they become ineligible.
FIRST TIME?
If you are visiting the myXPO Portal for the first time or are having trouble, you may need to register or reach out to the IT Help Desk at 855.XPO.MYIT (855.976.6948) or XPOITServicedesk@xpo.com. You will need to answer a series of questions to validate your account.
What Happens If I Don’t Enroll?
In general, your elections will carry over into next year, with the exception of Flexible Spending Accounts (FSAs). You will not be enrolled in the Health Care FSA and/or Dependent Day Care FSA unless you make this election. You will not be able to change your elections until the next Open Enrollment period, unless you experience a Qualifying Event change and report it within 45 days.